Noticeboard

Coronavirus

Have you been to a affected place in the last 14 days

or

had contact with somebody with Coroavirus

AND

do you have any of these symptoms?

COUGH / FEVER / SHORTNESS OF BREATH

If yes, to protect yourself and others please go home and call NHS 111 for expert advice.

DO NOT ENTER PILGRIMS WAY SURGERY

Find out more at nhs.uk/coronavirus


Face masks / Facial coverings

Face masks / Facial coverings are now Mandatory in most public areas. We understand some patients will be anxious about wearing a mask especially if you have breathing difficulties.

Practices are reporting increases in requests from patients for letters of exemption to wearing face masks in various public settings.

In England, you must by law wear a face covering on public transport and in shops and supermarkets as of 24 July 2020.

The Government guidance suggests there is no requirement for evidence for exemption. It should be sufficient for someone to declare that they are eligible for an exemption direct with the person questioning them (eg bus driver).

Practices are therefore not required to provide letters of support for those who fall under the list of exemptions, or to those who do not fall under the list of exemptions.

Some transport providers are providing evidence of exemptions themselves, see for example this information from First Bus and Arriva.


Repeat prescription requests will be processed by the NHS Prescription Ordering Direct Service and the practice will no longer take requests for repeat prescriptions from your pharmacy. You will need to phone the POD service on 0300 131 1100 to order your medicines instead of phoning or visiting your pharmacy to make an order. The POD will arrange for your prescription to be sent electronically to a pharmacy of your choice and dispensed as normal. This is a pilot service being run by DGS & Swale CCG’s for 12 months, alongside other GP Practices. This will help to deliver improved care to patients and reduce medicines waste. The CCG, on behalf of the practice, will process your personal data (with your consent) in order to review and manage your repeat prescription.”

 We are now offering  telephone consultations only from 8am-12am daily to speak to a GP/Nurse/Paramedic Practitioner



*IMPORTANT* NHS Health Screening Check - Find out more by clicking on our "NHS SCREENING SERVICES" tab on the right hand side menu for details on Cervical, Bowel & Breast screening services. 

DOWNLOAD THE "HEALTH HELP NOW" APP available for android and smart phones or go to

http://kent.healthhelpnow-nhs.net/privacy-policy/ 

Did we do something right?

Visit the NHS Choices website and let us know!

The practice will be closed for the following dates in 2019 for Training and cover will be provided by phoning NHS 111 from 1pm. 

 

March 2020

11th March 1300-1830 PLT (protected learning times)

April 2020

23rd April 1300-1830 PLT (protected learning times)

May 2020

20thMay 1300-1830 PLT (protected learning time)

June 2020

23rd June 1300-1830 PLT (protected learning time)

July 2020

22nd July 1300-1830 - IN HOUSE TRAINING

August 2020

TBC

September 2020

29th September 1300-1830 PLT (protected learning time)

October 2020

22nd October 1300-1830 PLT (protected learning time)

November 2020

19th November 1300-1830 PLT (protected learning time)

December 2020

9th December 1300-1830 PLT ( protected learning time)

OUR NEXT PPG MEETING IS ON 27th April 2020 AT PILGRIMS WAY SURGERY AT 6.30pm SO ALL PATIENTS ARE WELCOME


 

Welcome to 'Pilgrims Way Surgery' in Dartford East Health Centre 


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Due to the coronavirus outbreak, how you contact your GP surgery will be different at the moment. This is to limit face-face contact where possible and help stop the spread of coronavirus


• Face-to-face appointments are available to all patients, but you may be asked to discuss your conditions over the phone or online first to assess what would be most appropriate for you


• In addition to face-to-face consultations, we do offer consultations online or over the phone. This can be a convenient and flexible way to receive healthcare but if you would prefer to see a GP or healthcare professional in person then this will be arranged for you.

Four ways to seek healthcare advice from a GP


• Call the surgery to discuss a face-to-face or virtual (telephone or video) appointment


• Visit our website and access DoctorLink to complete a confidential triage online form 


• Call NHS 111 or go online to seek advice https://111.nhs.uk/


• Download the NHS App to order repeat prescriptions, book appointments and check your symptoms

PLEASE DO NOT ENTER THE PRACTICE WITHOUT PHONING FIRST

IF YOU HAVE BEEN ASKED TO ATTEND THE SURGERY PLEASE ADHERETO THE FOLLOWING:

For Your Safety and Ours We Ask That You Wear A Face Covering When Attending The GP Practice.  This Is Vital If We Are To Protect Patients And Staff. Thank You


phone

We have been looking at how we can improve access to Practice Services; DoctorLink is our new online service where you can access advice and appointments on line:

registration is simple and you can register here:

https://app.doctorlink.com/pilgrimswaysurgery/register

For more information please click on our 'Online Services' tab


At the Pilgrims Way Surgery in Dartford the doctors, paramedics, nurses, health care assistants and other staff take pride in offering the highest standard of patient-centred healthcare.

We are a three doctor training practice (with GP trainees and medical students) based in Dartford East Health Centre, which is also shared  with another practice. The centre has good access for wheelchairs and facilities for our disabled patients. There is also a car park for our patients

We are a friendly and welcoming practice with a mixture of youth and experience which makes us progressive, innovative and energetic.

We work closely with Paramedic Health Practitioners, District Nurses, Midwives, Health Visitors, Community Psychiatric Nurses and Counsellors to provide care in the community for our patients.

We hope you find us welcoming and helpful. If you have any comments or suggestions please feel free to write to our Practice Manager or your Doctor and these will be duly noted and acted upon.


Closure of GP walk-in service at White Horse

Patients are advised that the walk-in GP service at White Horse, Northfleet, ended on 30 June 2020. This is the first step towards implementing a linked urgent treatment centre at Gravesham Community Hospital and Darent Valley Hospital, following a public consultation last year, in line with the Government’s Long Term Plan. In taking that decision, it was also agreed at that time that the contract held with Fleet Healthcare to provide the walk-in GP service would not be extended when it expired on 30 June 2020. 

Patients who need to urgently see a GP should contact us and we will do our best to offer an on-the-day appointment if clinically needed. You may be asked to visit another local surgery for your appointment. Alternatively, you can call NHS 111 for advice and direction to the nearest available service where appropriate, you may also use our DoctorLink service online. The Minor Injury Unit at Gravesham Community Hospital, Gravesend, remains open for urgent minor injuries and some minor illnesses.

For life-threatening conditions, call 999


Face masks / Facial coverings

Face masks / Facial coverings are now Mandatory in most public areas. We understand some patients will be anxious about wearing a mask especially if you have breathing difficulties.

Practices are reporting increases in requests from patients for letters of exemption to wearing face masks in various public settings.

In England, you must by law wear a face covering on public transport and in shops and supermarkets as of 24 July 2020.

The Government guidance suggests there is no requirement for evidence for exemption. It should be sufficient for someone to declare that they are eligible for an exemption direct with the person questioning them (eg bus driver).

Practices are therefore not required to provide letters of support for those who fall under the list of exemptions, or to those who do not fall under the list of exemptions.

Some transport providers are providing evidence of exemptions themselves, see for example this information from First Bus and Arriva.

 

(Site updated 18/09/2020)
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