OUR I.T ISSUES HAVE BEEN RESOLVED AS FROM TODAY, HOWEVER, THERE HAS BEEN A BACK LOG OF PRESCRIPTIONS, TASKS AND TELEPHONE APPOINTMENTS TO BE COMPLETED DUE TO THE I.T FAILURES, SO PLEASE COULD THE PATIENTS BEAR WITH THE SURGERY.
ALL THE STAFF ARE WORKING AT MAXIMUM CAPACITY TO GET EVERYTHING UPTO DATE IN THE NEXT 24HRS.
ALL PATIENTS CAN NOW MAKE APPOINTMENTS (E.G FACE TO FACE OR TELEPHONE) AND REQUEST MEDICATION AND PHONE FOR RESULTS AS USUAL.
Repeat prescription requests will be processed by the NHS Prescription Ordering Direct Service and the practice will no longer take requests for repeat prescriptions from your pharmacy. You will need to phone the POD service on 0300 131 1100 to order your medicines instead of phoning or visiting your pharmacy to make an order. The POD will arrange for your prescription to be sent electronically to a pharmacy of your choice and dispensed as normal. This is a pilot service being run by DGS & Swale CCG’s for 12 months, alongside other GP Practices. This will help to deliver improved care to patients and reduce medicines waste. The CCG, on behalf of the practice, will process your personal data (with your consent) in order to review and manage your repeat prescription.”
We are now offering telephone consultations only from 8am-12am daily to speak to a GP/Nurse/Paramedic Practitioner
*IMPORTANT* NHS Health Screening Check - Find out more by clicking on our "NHS SCREENING SERVICES" tab on the right hand side menu for details on Cervical, Bowel & Breast screening services.
DOWNLOAD THE "HEALTH HELP NOW" APP available for android and smart phones or go to
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Visit the NHS Choices website and let us know!
The practice will be closed for the following dates in 2019 for Training and cover will be provided by phoning NHS 111 from 1pm.
Tuesday 11th February 1300-1830 PLT (protected learning times)
Wednesday 20th March 1300-1830 PLT (protected learning times)
Thursday 11th April 1300-1830 PLT (protected learning times)
Tuesday 14th May 1300-1830 PLT (protected learning time)
Wednesday 19th June 1300-1830 PLT (protected learning time)
Wednesday 17th July 1300-1830 - IN HOUSE TRAINING
Wednesday 7th August-13.30-1830-TEAM BUILDING EVENT
Tuesday 24th September 1300-1830 PLT (protected learning time)
Thursday 17th October 1300-1830 PLT (protected learning time)
Tuesday 12th November 1300-1830 PLT (protected learning time)
Thursday 5th December 1300-1830 PLT ( protected learning time)
OUR NEXT PPG MEETING IS ON MONDAY OCTOBER 7th 2019 AT PILGRIMS WAY SURGERY AT 6.30pm SO ALL PATIENTS ARE WELCOME